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Order Changes and Returns | YzyKicks.org

Order Changes
If you need to cancel or change your order, contact customer service as soon as possible. We'll do everything we can to accommodate your request, but unfortunately we cannot guarantee that your request will be honored. The time window for cancellations or changes is very short due to our automated, real time order fulfillment processes.If part or all of your order is successfully canceled, we will send you an email for your records.

If you want to return the goods, you must guarantee the goods:
1.Unworn, in original condition;
2.Returned with price tags still attached;
3.Returned in their original box;
4.Returned within 30 days of the original purchase.
When returning or exchanging an item, you may be asked to provide your name and phone number. That information and the details of your return will be recorded in a company-wide database that we and our affiliates use to authorized returns, subject to our Privacy Policy.

How do I return a purchase?
Contact our customer service, request a return, and ask for the return address.Then find your local EMS/DHL express company to mail the shoes you wnat to return.

How long does it take to refund?
After we receive the shoes and confirm that the goods are correct, you will receive a refund within 3 days.

We reserve the right to limit returns or exchanges.